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Search for frequently asked questions below.

FAQ

Bonus Codes can be found on the Game Sponsor’s social media pages (Find us on Facebook and Instagram ), plus at Sudocrem live events and conferences. Every bonus code entered is a chance to WIN!

If you have won an instant prize, you will be notified on screen to claim your prize. Follow the instructions to do so. Sweepstakes prize winners are contacted via the email used at registration.

Create a free email via Gmail or Outlook to sign up.

Only one email address is allowed per participant. If another account is needed, a new email address must be created.

To update your information, and click 'My Account'. If you need further assistance, email us at support@sudocremwin.com

A CSRF token message appears when a security check fails. Please refresh the page and try again, or log out and log back in to continue.

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  • Persistent issues? Contact us at support@sudocremwin.com

  • Contest Starts: Apr 16, 2026
  • Contest Ends: Apr 15, 2027
  • Grand Prize Draws: Apr 16, 2027

See Official Rules for full details.

  • Click here to remove yourself from the contest.
  • All sweepstakes ballots will be deleted.

Can’t find your answer? We’re here to help!

Click on the button below to send your question to our customer service team, or use the email address below to submit your request and we will get back to you shortly.

support@sudocremwin.com

Or mail your request to:
Sudocrem and Win, 600 Main Street, #300, Tonawanda, NY 14151-0888